Downloadable software products can not be returned. However, in the case of a proven and significant fault, we undertake to correct the fault or provide a refund.
At our sole discretion we may provide a credit against a future purchase if you find a product is not suitable for your use. We do urge customers, though, to make use of the free samples we provide to evaluate our products before purchase.
If we agree a refund, a credit will automatically be applied to your original method of payment, usually within 14 days except at pre-announced holiday times.